Contact Us

Let's build a masterpiece together

Contact us on your preferred platform. We are ready to respond.

Email Channels

hello@creative-lab.co.id

Expect a response within 24h.

Hotline Support

+62 812 3456 7890

Mon - Fri, 9am - 6pm (GMT+7)

SLA Availability

24/7 Operations

Immediate support for active builds

FAQ

Frequently Asked Questions

Everything you need to know about starting a project with Creative Lab.

We monitor our communication channels 24/7. Typically, you will receive a response from our engineering leads within 12–24 hours on business days.

Yes, we own the process end-to-end. We supply, configure, and install custom hardware (LED booths, VR sensors, IoT modules) to ensure optimal software compatibility.

Absolutely. We comply with all municipal reporting, security standards, and B2G procurement compliance checklists in Indonesia.

Yes. Contact us via phone or email to request a high-fidelity mock-up presentation at your headquarters or at our Jakarta showroom.

CTA

Ready to build without limits?

Connect with our engineering team to design bespoke software ecosystems and high-fidelity interactive physical installations.